Privacy Policy

1. Introduction

MarineCX Sdn Bhd ("we", "us", or "our") operates the MarineCX website and AI services. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services.

2. Information Collection and Use

We collect several different types of information for various purposes:

• Personal Data: Name, email address, phone number, company name, job title
• Usage Data: Browser type, IP address, pages visited, time spent on pages
• Training Data: Training attendance records, performance metrics, completion certificates
• Payment Data: Processed securely through third-party payment providers

3. Legal Basis for Processing

We process your data based on:

• Your explicit consent
• Performance of a contract with you
• Compliance with legal obligations
• Protection of our legitimate interests

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure database storage, and regular security audits.

5. Data Retention

We retain personal data for as long as necessary to:

• Provide requested services
• Fulfill legal obligations
• Resolve disputes
• Establish, exercise, or defend legal claims

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Request a copy of your data in a portable format

7. Cookies and Tracking

We use cookies to enhance your user experience and analyze website usage. You can control cookie settings through your browser. Disabling cookies may affect site functionality.

8. Third-Party Sharing

We do not sell, trade, or transfer your personal information to third parties except:

• Service providers who assist in operations (subject to confidentiality agreements)
• When required by law
• With your explicit consent

9. International Data Transfers

Your data is stored in Malaysia. If we transfer data internationally, we implement appropriate safeguards to ensure adequate protection.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If we discover such data, we will delete it promptly.

11. Changes to This Policy

We may update this privacy policy periodically. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related inquiries, please contact us at:

Email: customersupport@marinecx.com

Phone: +60 11-7561 6889